A one hour flight delay out of SFO, a couple of crying babies on the plane, a half hour trying to find how and where to buy train tickets from the airport to Zurich, an hour and a half of trying to find our way from the Zurich station to our hotel, no phone or wifi access at our hotel, and a walk past the train station again in search of someplace to eat. Our introduction to Zurich was unpleasant but we happened across Cafe Kränzlin und Simplon Bar and everything changed. Our delightful waiter, Hans, brought us margaritas, a complimentary broccoli quiche with saffron threads and balsamic reduction, a bottle of excellent Italian red wine, local Swiss fare: Zurich veal with mushrooms with Rösti (hash browns) and wiener schnitzel, complimentary after dinner drinks and yes, more wine. Hans predicted rain within 15 minutes and we enjoyed the refreshing evening downpour from the safety of the restaurant awning. Eating dinner al fresco was a delightful change from the cramped confines of the airplane. Despite a questionable introduction, we have decided we love Zurich and Hans made it possible. We told him to keep an eye out for us in three weeks.